Privacy Policy

At Global IMG Accelerator, we commit to protecting your privacy and ensuring your personal information remains secure. This Privacy Policy describes how we collect, use, and safeguard the information you provide when using our Services.

1. Information We Collect

We collect several types of information from and about users of our Services, including:

• Personal Information: Name, email address, medical school affiliation, and graduation year during account registration and profile customization.
• Payment Information: Stripe transaction data, reference numbers, and active subscription status. Note: We do not store full credit card details on our servers; payments are processed securely by Stripe.
• Interaction History: Lesson completion progress, forum threads, posts, replies, and coaching booking schedules.
• Support Requests: Subject, category, and message contents when submitting a ticket to our support desk.

2. How We Use Your Information

We use the collected information for the following purposes:

• To provision and manage your access to the curriculum modules, community boards, and VIP webinars.
• To personalize your user dashboard and display appropriate progress tracking metrics.
• To verify transaction records and process subscription upgrades.
• To address technical support issues or reply to inquiries submitted via the Contact Support Desk.

3. Third-Party Integrations & Security

We integrate secure third-party platforms to ensure seamless operations:

• Stripe: Used for secure payment processing.
• Google reCAPTCHA: Deployed on guest-facing registration and support forms to prevent automated spam. The verification runs under Google's Privacy Policy.

4. Cookies & Analytics

We use essential session cookies to manage user authentication states, preserve security, and retain interface configurations. You may disable cookies in your browser settings, but doing so could impact specific features of the platform (such as remaining logged in).

5. Data Retention & Control

We retain account data for as long as your subscription remains active or is required to provide the Services. You have the right to edit your profile information via the profile edit panel. Non-editable details like administrative Tier access are strictly managed via policy validation rules.

6. Contact Support

If you have any questions regarding this Privacy Policy or wish to request data management support, please reach out via the Contact Support Desk page or email us at support@globalimg.com.